How Future Lease 4 U Ltd handles personal information when you use our website or native app, or enquire about our services.
Future Lease 4 U Ltd is registered in England and Wales under company number 16244924. Our registered office is 128 City Road, London, EC1V 2NX. Our ICO registration number is ZB866396.
Questions about this policy or your personal information can be sent to admin@futurelease4u.co.uk.
If someone introduces you through Refer & Earn, we receive both people’s names, email addresses and phone numbers, the requested vehicle service and a record of the referrer’s declaration that you requested a call. We use these details to verify the introduction, respond to the requested enquiry and administer any eligible reward. We explain the source of your details when contacting you and confirm your wishes before progressing. Referrals do not add either person to a marketing list. We send service emails when referral progress or reward status changes. Referrers verify their email to track only their own referrals. When a reward is approved, the referrer can submit their account holder name, UK sort code and account number through the secure tracker. We encrypt these bank details, restrict access to authorised directors arranging payment and record access. We use them to administer the reward and retain payment and referral records only as needed for the scheme and our legal record-keeping obligations. Bank details are not included in status emails. We do not share your credit, application or financial documents with the referrer. You can ask us to stop contact or correct or remove referral details by emailing admin@futurelease4u.co.uk.
When you submit the seven-stage lease application, we store a limited application summary and any documents you choose to upload so we can assess the application, create your reference, manage document checks and maintain your progress history. Uploaded files are stored in private document storage linked to the application and can be opened only through an authorised staff account.
The public tracking page displays only essential profile information with masked contact details. It does not display affordability, address history, licence, National Insurance, bank-statement or identity-document details.
If you use My Account, we verify your email with a short-lived code and keep a secure session for up to 24 hours. The account brings together requests submitted with that verified email address and vehicles you choose to save. You can also choose to keep recently viewed vehicle pages in your account; this is off until you turn it on, and you can remove individual vehicles later. Account access records are used to protect the service and prevent repeated code requests. Licence images, bank documents and staff notes are not displayed in My Account. The account can show customer-facing status updates and copies of messages recorded as sent to your verified email address or linked customer record. When our team requests documents, you may send them through a separate secure upload session; the files are linked to your secure customer record for staff review, while their contents stay out of the account view.
When you submit an enquiry, we store the details and create an enquiry reference. Where you agree, the website may send a confirmation and essential service updates by email and WhatsApp. We record your communication consent and the delivery outcome. Any optional WhatsApp link opens a general conversation only; it does not place application or enquiry details into the link.
We keep a pseudonymous record of successful My Account sign-ins to measure account use. Director reports show aggregate counts, not passwords, session tokens or contact details. Older sessions are not treated as a complete login history.
In the native app, optional usage analytics is off until you enable it in My FL4U. If enabled, we record a random installation identifier, iOS/Android platform, app version, session starts and interactions such as opening or saving a vehicle or opening an application. A short-lived signed handoff can link a verified account sign-in to that installation. We do not collect advertising identifiers, precise location, contacts or the contents of applications in this analytics stream.
You can turn optional app analytics off in My FL4U. The app requests deletion of its linked usage records before confirming removal. This does not delete your customer account or business records. These figures cover participating app installations, not every download or every person. Official app-store reports are a separate aggregated source.
When you submit a vehicle-sourcing request, we store the supplied advert link, the vehicle and seller information you enter, your finance preferences and any permitted files you choose to upload. Uploaded sourcing files are held in private storage linked to the enquiry reference and are available only to authorised staff.
When you search the live vehicle catalogue in our native app, the app sends the make, model or keywords you enter, paging details and ordinary request metadata to our service. We record catalogue-search activity, including the selected filters and result counts, so the search can operate reliably and we can understand failed or empty searches. A one-day pseudonymous request fingerprint is used when requesting results from our inventory provider. The native app does not add your name, email address or customer-account identifier to those search records. Vehicles you save and compare in the native app remain on that device and can be removed from the Saved screen.
Depending on the purpose, we process information because it is necessary to take steps at your request or perform a contract, because we have a legitimate business interest, because we must comply with a legal obligation, or because you have given consent. Where processing relies on consent, you can withdraw it at any time. You can opt out of WhatsApp service messages by replying STOP, or contact us using the details above.
Where relevant to the service requested, information may be shared with vehicle suppliers, leasing companies, finance lenders, payment providers, delivery partners, insurers, identity and fraud prevention providers, professional advisers, IT providers and public authorities. We share only what is reasonably necessary for the stated purpose.
Finance applications are separate from no-credit-check leasing and may involve lender credit and affordability checks.
Where messaging is enabled, we use Resend to deliver service emails and the Meta WhatsApp Business Platform to deliver WhatsApp service messages. We share only the contact and message information needed to deliver those communications.
On neutral company, guidance and vehicle-catalogue pages, we use the Google Ads tag with Google's certified consent message and the Meta Pixel with a separate Future Lease 4 U choice to measure advert performance. Both are blocked until the relevant consent is given. Personalised Google advertising, Meta automatic configuration and advanced matching stay disabled. Neither technology runs on the home page or application, finance, account, payment, document, status, privacy or cookie-policy pages. We do not send form values, application answers, uploaded documents, payment information or direct contact details through these browser tags.
When the Sell Your Car registration lookup is used, the registration number is sent securely to UK Vehicle Data, MarketCheck UK, or to the Driver and Vehicle Standards Agency (DVSA) MOT History API when that service is available. This lets us return available basic specification or MOT facts. The lookup does not provide a live market valuation or registered-keeper details.
When the vehicle-sourcing importer is used, the customer-supplied advert link may be sent securely to MarketCheck UK or, for an eBay advert, to the eBay Browse API so permitted factual vehicle, pricing, mileage and dealer information can be returned. A supplied registration may also be checked through MarketCheck UK or the DVSA MOT History API to fill available basic vehicle details. We do not scrape the customer-supplied webpage or copy advert photographs, seller contact details or full descriptions. Every imported value remains editable and must be confirmed before submission.
The live UK marketplace within the Car Finance page and native app requests customer-directed search results from MarketCheck UK and receives permitted factual listing, dealer and image-link information. Future Lease 4 U does not copy the UK market into its own stock database or permanently store dealer photographs. Dealer-hosted photographs may load directly from the image host with the browser referrer withheld. Only a vehicle the customer chooses and submits becomes part of a sourcing enquiry and secure customer record.
We keep personal information only for as long as required for the service, our legal and accounting obligations, dispute handling and fraud prevention. We use proportionate organisational and technical measures to protect information, but no internet transmission can be guaranteed completely secure.
You can request closure of a My Account login and deletion of associated account data through our dedicated account deletion page. We verify requests before making permanent changes and explain any application, agreement, transaction, complaint, accounting, regulatory or fraud-prevention records that must be retained.
Application documents are stored separately from the public website content. Access is restricted to approved Future Lease 4 U administrators, and document responses are not publicly cached.
If you enable application notifications in the website-installed app, we store that browser's push subscription, delivery keys and a link to your application for up to 90 days. An essential device cookie lets you manage or turn off those updates. Notifications contain a generic reminder; application details remain in the secure status page. Your browser's push provider processes delivery. You can turn notifications off in the website's phone-check page or revoke permission in your browser settings. Expired and invalid subscriptions are removed. These are optional service updates, not marketing messages. The first native iPhone and Android store release does not request notification permission or create an app push token. We will update this policy and the relevant store disclosures before introducing native push notifications in a future release.
Depending on the circumstances, you may have rights to access, correct, erase or restrict your information, object to processing, request portability and complain to the Information Commissioner's Office. We may need to verify your identity before acting on a request.
Contact admin@futurelease4u.co.uk to exercise a data-protection right.
Our service providers, including Resend and Meta's WhatsApp Business Platform where enabled, process limited information to deliver services on our behalf. Subject to the choices described above, Google and Meta process limited neutral-page advertising measurement data. The Sell Your Car lookup may use UK Vehicle Data, MarketCheck UK or the official DVSA MOT History API. Links to GOV.UK, WhatsApp, Trustpilot, Auto Trader, social media and other third-party websites are governed by those providers' own privacy and cookie policies. We encourage you to review them before providing personal information.
When shown, the Google review rating and count are requested server-side from Google Maps Platform. If that connection is temporarily unavailable, we may show a short-lived fallback snapshot instead. The request identifies only our public business profile; we do not send visitor contact details, application answers or uploaded documents. Google's handling of information is described in the Google Privacy Policy.